Our Featured Services

Managed Services

Managed Anti-Virus

 

The benefits of having a Managed AV:

  • Central management
  • Always up-to-date malware definitions
  • Malware alerts and cleanup
  • No advertising alerts or pop-up windows
  • Rapid response to alerts as we will see any intrusions
  • Continuous monitoring
  • Better virus definition than standalone

We will also filter the following features for your business:

  • Blacklist/Whitelist applications
  • Custom Reports
  • Alerts and updates

Remote Monitoring & Management

To ensure the best support, management, and alerts on each computers and/or servers, we recommend our RMM tool. The benefits of our RMM tools are outlined here:

  • Alerts on any computer issues
  • Quicker Remote support
  • Device management
  • Automation
  • Easy submitting of IT ticket
  • Patch Management
  • Included Remote Connection tool

With our RMM tool, we can easily connect to anyone’s computer and fix an issue. We will get first alerts on any type of errors and/or problems that arises.

Email

 

Our email support:

  • Manage all email support
  • Add/remove users/shared mailboxes
  • Mail flowSecuritySpam filtering
  • Phishing Campaigns

Network Management

 

What we offer in our network support package:

  • Internet and file transfer routing issues
  • Remote support
  • Device management
  • Automation
  • DNS Issues
  • Wifi issues

Device Support

 

  • Level I,II helpdesk support
  • Hardware/software troubleshooting
  • Connectivity issues
  • Printer troubleshooting
  • Add/Remove permissions
  • File share troubleshooting

Network Management

 

Backups are the #1 solution to implement in any business. Even if you don’t think you’ll use it, you for sure will need it in case a file is lost or if there is any type of corruption. Here’s a short list of what types of backups we provide:

  • File Level Imaging
  • Full disk clone
  • Server
  • Email
  • Cloud drives
  • Virtual Machines
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